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V1.0 November 2025

Cookie Policy

Effective December 2025
Last updated 28 November 2025

1. About Us

This cookie policy is issued on behalf of Globus Payments Ltd (company number 14016755) ("Globus", "we", "our", or "us").

Our registered and postal address is 69 Old Broad Street, London, England, United Kingdom, EC2M 1QS.

We are registered as a data controller with the Information Commissioner's Office under data protection registration number ZB375250.

2. What Are Cookies?

Cookies and other similar tracking technologies are small text files or code placed on your device (e.g. computer, smartphone or another electronic device) when you use our website. Cookies allow a site to recognise a particular device.

3. Our Use of Cookies

We use cookies and other similar tracking technologies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit our website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

Our website uses both session cookies and persistent cookies:

  • Session cookies enable you to move from page to page within the website and any information you enter to be remembered. A session cookie is deleted when you close your browser or after a short time.
  • Persistent cookies allow our website to remember your preferences and settings when you visit our website in the future. Persistent cookies expire after a set period of time.

4. Information About Our Use of Cookies

We use the following cookies:

Strictly necessary (or essential) cookies. These are cookies that are necessary for the operation of our website. They include, for example, cookies that remember if you have consented to other (non-strictly necessary or non-essential) cookies.

Analytics cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. All information these cookies collect is aggregated and therefore anonymous.

Functionality or performance cookies. These cookies allow a website to remember choices you make (such as username, language, or the region you are in) and provide enhanced, more personal features.

Advertising/marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites and / or platforms.

5. Cookie Table

You can find more information about the individual cookies we use and the purposes for which we use them in the table in the Annex below.

6. Other Technologies We Use in Email Marketing

We also use pixels or web beacons in direct marketing emails that we send to you. These pixels track whether our email was delivered and opened, the links within the email were clicked and which pages of our website you have visited. They also allow us to collect information such as your IP address, browser, email client type and other similar details. We use this information to measure the performance of our email campaigns, and for analytics.

You can always opt-out of our marketing communications. Please see our Privacy Policy for more information.

7. Consent to Use Cookies

We will ask for your permission (consent) to place cookies or other similar tracking technologies on your device, except where these are "strictly necessary" for us to provide you with a service that you have requested.

There is a notice on the website which describes how we use cookies and requests your consent before we place any non-essential cookies on your device.

8. How to Turn Off Cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the site.

To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, you can visit this website: www.allaboutcookies.org

9. Updates to This Cookies Policy

We may update this cookie policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. The date at the bottom of this cookie policy indicates when it was last updated.

10. Contacting Us

If you have any questions, comments and requests regarding this cookie policy, you can contact us using one of the following methods:

By post:
FAO Privacy Officer
69 Old Broad Street, London, England, United Kingdom, EC2M 1QS

By email: legal@globus-payments.com

This cookie policy was last modified on 28 November 2025.

Annex – Cookie Table

Cookie name Session or persistent Source (first or third party) Type Purpose Duration
globus_session Session First party Essential Maintains the user's authenticated session so that they remain logged in while navigating secure areas of the site and app. For the duration of the session (deleted when the browser is closed).
gp_csrf_token Session First party Essential Security cookie used to protect forms and account actions against cross-site request forgery (CSRF) attacks. Session.
__cf_bm Persistent Third party – Cloudflare (if used) Essential / security Used by certain security or content delivery providers to distinguish between humans and automated traffic and to protect the site against malicious bots and abuse. Typically around 30 minutes (or as configured by the provider).
cookie_consent Persistent First party Functional Stores the user's cookie preferences (for example which categories are accepted or rejected) so that the banner behaves correctly and preferences are honoured on future visits. Typically, 6–12 months from the date of consent/update.
_ga Persistent Third party – Google (Google Analytics) Analytics Used to distinguish unique visitors and generate aggregated statistics on how the website is used (pages visited, session duration, traffic sources) in order to improve performance and user experience. Set and read by Google Analytics as a third‑party cookie and used only with the user's consent where required under applicable privacy laws. Configured in analytics settings (commonly up to 13 months for UK/EU users).
_gid Persistent Third party – Google (Google Analytics) Analytics Used to distinguish users on a per‑session basis and generate usage statistics for analytics purposes. Set and read by Google Analytics as a third‑party cookie and used only where the user has provided any required consent under applicable privacy laws. 24 hours.
_gcl_au Persistent Third party – Google Ads Marketing Helps measure the effectiveness of advertising campaigns and supports conversion tracking and optimisation of Google Ads. This marketing cookie is used only with the user's consent where required under applicable privacy laws. 90 days (or as configured in Google Ads).
_fbp Persistent Third party – Meta/Facebook Marketing Used to deliver advertising such as retargeting on Facebook and Instagram and to measure the effectiveness of Meta ad campaigns. This cookie is used only with the user's consent where required under applicable privacy laws. 90 days (or as configured in Meta settings).
li_gc Persistent Third party – LinkedIn Marketing / analytics Used by LinkedIn to store consent and/or track visits to the website, measure LinkedIn ad campaign performance and provide insight into audiences interacting with the site. It is set and read by LinkedIn as a third‑party cookie and used only with the user's consent where required under applicable privacy laws. Typically up to 6–24 months depending on LinkedIn cookie configuration.
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Globus Payments Limited (Company Number: 14016755) is authorised and regulated by the Financial Conduct Authority (FCA Number: 1018369) in the United Kingdom and the Dubai Financial Services Authority (DFSA Number: F008444) in the UAE under a resticted Innovation license.

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